Our Facilities

NCBER's Poway, California facilities have been built around the ERISS suite of technologies. The result is a state-of-the-art facility with 120 CATI stations, silent monitoring and data validation and verifications systems.

Our facilities include separate training areas, a raised monitoring bridge, debriefing rooms and extensive QA facilities and systems. From these facilities we can process in excess of 12,500 calls a day, covering even the largest of areas in a remarkably short period of time. In addition, our facilities house a state-of-the-art data center with 24 servers and eight T1 lines that support our data gathering activities and our real-time information feeds to our partners.

 

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